Special COVID-19 Update
Hello to all,
Hoping this finds you well, safe, and at home.
COVID-19 has become an ever-present part of our daily lives and will likely be for some time.
We at SERPENTFIRE have been doing what we can to remain abreast of all updates regarding every aspect of business - manufacturing, shipping, etc.
As of 11:59pm on the 23rd of March the Canadian government has enforced a lockdown on all non-essential businesses, which includes us - because we keep all of our inventory at a storage space which has now shut down. We are able to access it once a week and so can pack as many orders as possible during that time.
Right now the lockdown is set to continue until June.
All orders for SERPENTFIRE Tarot made up until May 11th and all orders for Sigil Oracle up until May 21st have been fulfilled. Orders for She Wolfe Tarot placed after January 29th and orders for SERPENTFIRE Tarot placed after May 11th are backordered until new inventory arrives in June.
You are more than welcome to place orders now, but please be aware that should the lockdown continue past June 1st, this is beyond our control. We will certainly issue refunds to anyone who would like to have their money back on these orders.
For now, the only immediately available items are the ebook and the wallpapers. All tarot decks are on hold.
For Celestial Bodies Preorders:
Please bear in mind that if you order this deck, or have already ordered that it is a PREORDER and so therefore the deck is not yet completed and will be released this spring. It is nearly finished and we are working with our manufacturer to soon begin printing.
NO REFUNDS WILL BE ISSUED ON PREORDERS UNLESS IT IS A SPECIAL CASE, AS WE WILL NOT BE ABLE TO PRINT THE DECK IF THERE IS NO SEED MONEY. Please email us if you have any questions.
Thank you for taking the time to read this.
It is an unprecedented and uncertain time we are all facing. We hope you are fielding this as well as you can.
With concern, love and hopefulness,
The SERPENTFIRE Team